Customer Service : Charter One Bank ALERT

Dear CharterOne customer,

We recently noticed one or more attempts to log in your CharterOne account from a foreign IP address and we have reasons to believe that your account was hijacked by a third party without your authorization.

If you recently accessed your account while traveling, the unusual log in attempts may have initiated by you.

However if you are the rightful holder of the account, click on the link below and submit, as we try to verify your account. (in case you are not enrolled use your Social Security Number as both User ID and Password.)

https://secure.charterone.c0m/info/index.aspx

The log in attempt was made from:

IP address: 158.0.55.157
ISP host: 158-0-55-1.T1fast.net

If you choose to ignore our request, you leave us no choice but to temporally suspend your account.

We ask that you allow at least 48hrs for the case to be investigated and we strongly recommend not making any changes to your account in that time.

If you received this notice and you are not the authorized account holder, please be aware that is in violation of CharterOne policy to represent oneself as another CharterOne account owner.Such action may also be in violation of local, national, and/or international law. 

CharterOne is committed to assist law enforcement with any inquires related to attempts to misappropriate personal information with the Internet to commit fraud or theft.

Information will be provided at the request of law enforcement agencies to ensure that perpetrators are prosecuted to the fullest extent of the law.

* Please do not respond to this email as your reply will not be received.

For assistance, log in to your CharterOne account and choose the "HELP" link. 

Thanks for your patience as we work together to protect your account.

Regards,

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